Return Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the packing slip that came with your package. 

To start a return, you can contact us at shopthe214@gmail.com. Or click the URL here: https://shopify.com/71760019676/account to initiate your return yourself. Please note that returns will need to be sent to the following address: 9697 Kings Grant Dr, Murrells Inlet, SC 29576.

If your return is accepted, you will be responsible for shipping costs to return your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at shopthe214@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like jewelry, hats, and accessories. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shopthe214@gmail.com.